PRIVACY POLICY

Mountain View Home Remodeling

Effective Date: April 2025  |  mountainviewhomeremodeling.com

At Mountain View Home Remodeling, we respect your privacy. This policy explains clearly what personal information we collect when you use our website, why we collect it, and how we use and protect it.

 

1. Who We Are

This Privacy Policy applies to the website at https://mountainviewhomeremodeling.com, operated by Mountain View Home Remodeling. We are a home remodeling contractor based in Phoenix, Arizona.

For questions about this policy or how we handle your data, contact us at:

 

Mountain View Home Remodeling

1334 East Chandler Blvd, Suite 4, Phoenix, AZ 85048

Email: info@mountainviewhomeremodeling.com

Phone: 480-868-4220

 

2. What Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit the Website.

 

2.1  Information You Provide to Us

When you complete the 'Submit Inquiry' contact form on our Website, you provide us with information about yourself and your project. This typically includes your name, email address, phone number, and details about the remodeling project you are considering (such as the type of work, your address, and your timeline). The exact fields may vary.

We use this information solely to respond to your enquiry and to discuss your project with you. We do not use contact form submissions for unrelated marketing purposes without your consent.

 

2.2  Information Collected Automatically

When you visit the Website, certain technical information is collected automatically by the tools described in Section 4 below. This includes:

  • your IP address (which may indicate your approximate location);
  • the type of device, browser, and operating system you are using;
  • pages you visit on our Website, how long you spend on each page, and how you navigate between them;
  • the website or search query that referred you to our Website;
  • the date and time of your visit; and
  • information about interactions with our Website content (e.g. scrolling, clicks).

 

This data is collected in aggregate or pseudonymous form to help us understand how people use our Website so we can improve it. It is not used to identify you personally without your consent.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to your project enquiry: We use the contact details and project information you submit to call or email you and discuss your remodeling project.
  • Improving the Website: Automatically collected analytics data helps us understand which pages are most useful, identify technical issues, and improve the overall visitor experience.
  • Advertising and remarketing: We use advertising data (see Section 4) to show relevant ads to previous Website visitors on Google platforms. This helps us reach homeowners in the Phoenix area who have expressed interest in remodeling services.
  • Legal compliance: We may use or retain information where required to comply with applicable law or to establish, exercise, or defend legal claims.

 

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

 

4. Cookies and Third-Party Analytics Tools

Our Website uses cookies and similar tracking technologies. Cookies are small text files placed on your device that help websites recognise returning visitors and collect usage data.

 

4.1  Google Analytics

We use Google Analytics (tracking ID: GT-PBGXZX7T), a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about how visitors use our Website. This data is transmitted to and stored on Google's servers, which may be located in the United States or other countries.

The data collected by Google Analytics includes pages visited, session duration, approximate geographic location (derived from IP address), device and browser type, and traffic sources. Google anonymises IP addresses in our configuration where technically available.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout. For more information about how Google uses this data, see: https://policies.google.com/privacy.

 

4.2  Google Ads Remarketing

We use Google Ads remarketing, a service provided by Google LLC that allows us to show advertisements to people who have previously visited our Website while they browse other websites within the Google Display Network and YouTube.

Google Ads uses cookies to record your visit and serve you relevant ads at a later time. This involves Google placing a cookie on your device when you visit our Website. The data associated with this cookie is used for ad targeting purposes only and does not include personally identifiable information such as your name or contact details.

You can opt out of Google's use of cookies for advertising by visiting: https://adssettings.google.com. You can also opt out of interest-based advertising from participating companies via the Network Advertising Initiative at: https://www.networkadvertising.org/choices.

 

4.3  Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that if you disable cookies, some features of the Website may not function as intended. The following links explain how to manage cookies in common browsers:

  • Google Chrome: chrome://settings/cookies
  • Mozilla Firefox: about:preferences#privacy
  • Apple Safari: Preferences > Privacy
  • Microsoft Edge: Settings > Cookies and Site Permissions

 

5. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information in the following limited circumstances:

 

Service providers: We use third-party services (Google Analytics and Google Ads, as described above) to help us operate the Website. These providers act under contractual obligations and are permitted to use data only as needed to provide their services.

 

Legal requirements: We may disclose information if we believe in good faith that such disclosure is required to comply with applicable law, regulation, or legal process; to protect the rights, property, or safety of Mountain View Home Remodeling, our clients, or others; or to enforce our Terms & Conditions.

 

Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our business assets, your information may be transferred to the acquiring entity. We will provide notice of such a transfer and any material changes to how your information is handled.

 

6. Data Retention

Contact form enquiries: We retain information submitted through the contact form for as long as reasonably necessary to manage your enquiry, and for a period thereafter in case follow-up is needed or a dispute arises. If your enquiry does not result in a project, we will typically delete or anonymise your enquiry data within 24 months of last contact.

Analytics data: Google Analytics retains data in accordance with its own retention policies (typically 26 months by default, as configured in our account). We do not retain raw analytics data on our own servers.

Advertising data: Cookie-based data used for Google Ads remarketing is retained for the duration configured in our Google Ads account (typically 30-540 days depending on campaign settings).

You may request deletion of your personal information at any time (see Section 8 below).

 

7. Data Security

We take reasonable technical and organisational precautions to protect the information we hold. Our Website is served over HTTPS (encrypted connection). Contact form data is transmitted securely.

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. In the event of a data breach that is likely to affect your rights or freedoms, we will notify affected individuals as required by applicable law.

 

8. Your Rights and Choices

Depending on where you are located, you may have certain rights regarding your personal information. We respect these rights regardless of where you reside:

 

Access: You may request a copy of the personal information we hold about you.

 

Correction: You may request that we correct inaccurate or incomplete information.

 

Deletion: You may ask us to delete your personal information. We will honour such requests to the extent we are not legally required to retain the data.

 

Opt-out of marketing: If we send you any marketing emails (currently we do not do this through the Website), you may opt out at any time. You may also opt out of Google Ads remarketing as described in Section 4.2.

 

California residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us as described below.

 

To exercise any of these rights, email us at info@mountainviewhomeremodeling.com with the subject line 'Privacy Request'. We will respond within 30 days.

 

9. Children's Privacy

Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it promptly. If you believe we have collected such information, please contact us at info@mountainviewhomeremodeling.com.

 

10. Third-Party Websites

Our Website may contain links to third-party websites (for example, review platforms or social media profiles). This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

11. International Visitors

Our Website is operated from the United States and is intended primarily for visitors in the Phoenix, Arizona area. If you are accessing the Website from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

By using this Website, you consent to the transfer of your information to the United States as described in this policy.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the effective date at the top of this page.

We encourage you to review this page periodically. Material changes will be highlighted when reasonably practicable. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.

 

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

 

Mountain View Home Remodeling

1334 East Chandler Blvd, Suite 4, Phoenix, AZ 85048

Email: info@mountainviewhomeremodeling.com

Phone: 480-868-4220

Hours: Monday-Saturday, 8:00 AM - 6:00 PM

Copyright © 2026 Mountain View Home Remodeling